http://usability.gov/methods/plan/develop.html
- Create a plan
- Way for all to agree what site
- is to do
- in what time frame
- with what resources
- at what cost
- Before starting think on these things
- Scope
- Audience
- Objectives
- Way for all to agree what site
- Determining Scope
- Entire organization/small part of one
- What is topic
- Will it be for a particular audience
- Identify User Audience
- What groups do you want to reach
- What are their needs
- Set Objectives
- What do you want to achieve with web site
- Not just ‘give information’
- Think of it in business terms
- What do you want to achieve with web site
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